Your first visit to our office includes a full set of x-rays that allows us to see the positioning of your teeth, the surrounding bone, any tooth decay and developing teeth in the case of children. These x-rays are essential for the proper cleaning of your teeth and overall evaluation of your oral health. The initial visit also involves discussing your medical and dental history. Your oral health and the overall health of your body are linked in many ways. During your cleaning, your hygienist will take your blood pressure, perform an oral cancer screening and discuss why it is important to have healthy gum tissues. She will discuss some specifics on how you may improve, and if necessary may discuss gingivitis and periodontitis (gum and bone disease of the mouth).

Your first visit will take approximately 90 minutes.  At that appointment you, your hygienist and the doctor will make a plan for the frequency of your visits. Many people need to be seen on a 6 month basis. Certain individuals may need to be seen more frequently, every 3 or 4 months depending on specific needs. Dr. Rand will review your x-rays with you and answer any questions you have. Together, you will come up with a plan for any treatment that you may need. We look forward to helping you maintain a healthy mouth. We typically start seeing children around the age of 4, however you may wish to bring your child in sooner if you have specific questions. Please contact us to set up an appointment or for more information about our services.


Patient Rights and Responsibilities

Discrimination is Against the Law

Rand Dentistry LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Rand Dentistry LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Rand Dentistry LLC Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats)
  • Provides free language services to people whose primary language is not English, such as:
  1. Qualified interpreters
  2. Information written in other languages

If you need these services, please contact Dr. Rand

If you believe that Rand Dentistry LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance

We will take reasonable steps to provide free-of-charge language assistance services to people who speak languages we are likely to hear in our practice and who don’t speak English well enough to talk to us about the dental care we are providing.

French:

Nous prendrons les mesures raisonnables pour fournir des services d'assistance linguistique gratuits pour les individus qui parlent des langues que nous sommes susceptibles d'entendre durant nos séances et qui ne parlent pas suffisamment bien l'anglais pour discuter avec nous concernant les soins dentaires que nous fournissons.

Spanish:

Tomaremos acciones razonables para proporcionar servicios de asistencia lingüística gratuitos a aquellas personas cuyo lenguaje escuchemos frecuentemente en nuestro consultorio y que no hablen un inglés lo suficientemente bueno como para hablar con nosotros sobre el servicio odontológico que suministramos.

Chinese:

们将有序地做到提供免言服使我能听懂英不好的人向我有关牙齿护

Cushite:

Wayita hojjii keenyatti Afaanota garaa garaagaraa namoota dubbatani fi tajaajila yaalaa nuti kenninuuf kan nu dandeessisu namoota dandeettii Aaan Ingilliffaa gahaa ta’e hin qabneef deeggarsa afaanii kanfaltii irraa bilisa ta’e kennuudhaaf tarkaanfii bu’a qabeessa ta’e ni fudhanna.

Vietnamese:

Chúng tôi sẽ thực hiện các bước cần thiết để cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho những người giao tiếp bằng những ngôn ngữ mà chúng tôi có thể nghe thấy tại phòng khám của mình và cho những người không có đủ trình độ tiếng Anh để thảo luận về dịch vụ chăm sóc nha khoa mà chúng tôi đang cung cấp.

Arabic:

سوف نقوم باتخاذ خطوات معقولة من أجل توفير خدمات المساعدة اللغوية بدون تكلفة ل شخاص الذين يتحدثون لغات أخرى من المرجح أن نستمع إليها خ ل ممارستنا والذين يتقنون تحدث ا نجليزية بشكل جيد يمكنهم من التحدث إلينا فيما يتعلق برعاية ا سنان التي نقدمها.

Mon-Khmer, Cambodian:

យយើងខ្ ញ នឹង ត់វ ិ ន រសមយេតុផលយដើមបីផដល់ជូននូវយស ជ នួយ យោយឥតគិត លៃដល់ នកនិ យ ដដលយយើង ខ្ ញ ចង់ ដ ់យ្កង ញង រ នុវតបរ ស់យយើងខ្ ញ
និង ន កដដលនិ យ ង់យគៃ សមិនសូ វ នលអ កង ញ ង រនិ យមក ន់យយើងខ្ ញ ពី រដលទ ត់យមេ ញដដលយយើងខ្ ញ ក ពុ ងផដល់ យ។

Russian:

Мы принимаем необходимые меры, чтобы предоставить бесплатные услуги переводчика для общения на языках, с которыми мы сталкиваемся в нашей практике с клиентами, которые не владеют английским языком достаточно, чтобы обсудить с нами стоматологическое обслуживание, которое мы предоставляем.

Tagalog:

Gagawin namin ang mga makatwirang hakbang para maibigay namin ng walang bayad ang mga tulong na serbisyo sa wika para sa mga taong nagsasalita ng mga wikang karaniwan naming naririnig sa aming pagsasagawa at sa mga hindi bihasa sa pagsasalita ng Ingles na sasangguni sa amin tungkol sa pangangalaga ng ngipin na ibinibigay namin.

German:

Wir werden angemessene Schritte unternehmen, um denen eine gebührenfreie Sprachunterstützung zu bieten, die Sprachen sprechen, die wir möglicherweise in unserer Praxis hören, die aber kein Englisch sprechen, das gut genug ist, um mit uns über die Zahnpflege zu sprechen, die wir anbieten.

Thai:

เราไดก้ า้ วไปอกี ขนั้ ดว้ ยการใหบ้ รกิ ารผชู้ วยดา้ นภาษาโดยไมม่ คี า่ บรกิ าร
ใหก้ ับผทู ้ ไ่ี มส่ ามารถสอ
่ื สารดว้ ยภาษาอังกฤษเกยี่ วกับการดแู ลทันตกรรมทเ่ี ราใหบ้ รกิ ารไดด้ พี อและใชภาษ าทเี่รามักจะไดย้นิบอ่ยในศนูยท์ันตกรรมของเรา

Nilotec (Dinka):

Wɔbëdhɔ̈ɔ̈llɔcökyakuanyyicagoku kuɔnyëwɛ̈rëthokyagamabactënɔŋkɔcyejamnëthookkɔ̈klëukubuk keek ya piŋ të lui wɔ ku ci ye jam apiath në Lengelith agokï jam kenë wɔk në ajuiɛr de leec man yeku looi

Korean:

저희는 적절한 조치를 통하여 언어 지원 서비스를 무료로 제공할 것입니다. 다만, 실제로 저희에게 관심이 있는 언어를 쓰지만 저희 치아 관리 서비스에 대해 의견을 줄 수 있을 만큼 영어로 의사소통이 원활하지 않는 경우로 한정합니다

Polish:

Będziemy podejmować stosowne kroki, by zapewnić bezpłatne usługi wsparcia językowego dla ludzi, którzy rozmawiają językami, które my chcielibyśmy słyszeć w naszym gabinecie i dla tych, którzy nie mówią po angielsku na tyle dobrze, aby rozmawiać z nami o opiece stomatologicznej, którą zapewniamy.

Japanese:

実際練習にするく可能性がある言語人々で、弊社提供している歯科治療について、英語がそ れほど上手でない人々に、無償言語支援ビスを提供するために合理的措置じるつもりです。